FAQ

Part I - way2xl Math Program

1) What is "way2xl - Math Program"?

We have introduced a unique picture based fun engaging learning program in Mathematics to build firm foundation early on. It is currently available for children studying from LKG to Class III.

2) How does the "way2xl - Math Program" work?

Our Math products come with the subscription options of [1 Month / 3 Months / 6 Months / 12 Months]. Each class concepts are grouped into 12 volumes of picture workbook kits. Each workbook kit has exercise objectives listed in the first page, followed by 30 to 40 exercises. Each exercise is accompanied by a clear example for the skill. There is an answer key at the end for each volume.

Volume 1 to 10 covers all the concepts. The 11th volume is a recap workbook covering all the concepts. The 12th volume is an assessment workbook for all the concepts covered.

3) What is a workbook kit?

A printed picture workbook with exercise objectives listed on the first page, followed by 30 to 40 exercises. Each exercise is accompanied by a clear example. There is an answer key at the end of each volume. It is packed in a cover and mailed to you each month, based on the subscription option you have opted for.

4) Which curriculum does "way2xl - Math Program" follow?

It is created based on NCERT guidelines for the kids studying CBSE and other curriculums in India. Children from LKG to Class III (age 4 to 9 years) can greatly benefit from this program, irrespective of the board they are studying.

5) Why should I join "way2xl - Math Program"?

Our comprehensive Math exercises with attractive illustrations allow children to practice math concepts in a play way manner. These exercises will boost their confidence in problem-solving and critical-thinking skills. It is designed to help your child catch up, keep up, and get ahead early on!

6) Is "way2xl - Math Program" like Vedic Math, Abacus or Kumon Math learning program?

No, it is not.

7) Do I have to mail you the workbook kits/assessments, which the children complete each month?

No, it does not have to be mailed.

8) Can I get all the volumes delivered together?

No, the workbooks are constantly updated, hence we will mail you one workbook kit each month, based on the subscription option you have opted for.


Part II - Ordering

1) How do I create an account for ordering from www.way2xl.com?

When you try to purchase for the first time, you will be asked for the registration details. You will need to fill in a form that asks you for your name, contact phone number, email id, as well as your billing and shipping address. Once you complete this form, your account is ready and you can start purchasing from www.way2xl.com

2) How do I place an order on www.way2xl.com?

There are a few simple steps you need to follow to place your order in our online store. Browse through the available products and select the product(s) that you like. Add it to your shopping cart and continue shopping if you want to purchase more products. When you have completed, choosing what you wish to buy, you can review the items in the shopping cart. At this stage you can add or remove items that you do not want. Once you are satisfied, click on the 'checkout' button and proceed to make the payment.

3) What happens if I forget my login details or my password?

If you forget your login details, you can click on the 'Forgot Password?' link. This will ask you for your registered email id. Submit your email id and your new password will be emailed to you immediately.

4) Can I place bulk/school order?

Yes, please email us at support@way2xl.com or call us at +91 9566080406 for your specific needs.


Part III - Payments and taxes

1) What are the different payment options available?

You have an option to pay by credit card, debit card, net banking, direct bank deposit or cash on delivery.

2) How secure is the payment that I make through your website?

We have integrated our website (www.way2xl.com) with the payment gateway PayUBiz to process the online transactions. PayUBiz uses Secure Sockets Layer (SSL) software, which encrypts information you input for the payment.

3) Can I cancel my way2xl - Math Program subscription after I place the order?

Once a product has been purchased by you, way2xl will not be able to provide any refund, either in full or in part. We suggest that prior to making the purchase decision, please read our Math product details, the sample worksheets given, our subscription model and payment options available on the website.

4) Can I request for more samples?

Yes, please email us at support@way2xl.com or call us at +91 9566080406.

5) Do I have to pay additional taxes over the listed price of the product?

No. All taxes are included in the listed price of the products.


Part IV - Shipping

1) Do I have to pay additional money for shipping and handling changes?

No, shipment is free for our products all over India.

2) How do you ship orders?

We have partnered with Zepo-AVN Logistics service to deliver the workbook kits to you each month.

3) How long will it take for my order to reach me?

7 to 10 business days from the date of receipt of payment for the first volume. Remaining workbook kits will be delivered before 10th of each month, based on the subscription option you have opted for.